Effective Date: 25 October 2025
Bindy.com.au (ABN 77001104616) (“Bindy”, “we”, “us”, “our”) values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you visit our website or make a purchase.
1. Information We Collect
We collect personal information to help process your orders and improve your shopping experience. This may include:
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- Your name, email, phone number, and address
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- Payment and billing details
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- Information you share when contacting us or signing up for our newsletter
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- Website usage data such as pages visited, time on site, and browser type (collected automatically through cookies and similar tools)
2. How We Use Your Information
We use the information we collect to:
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- Process and deliver your orders
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- Provide customer support and respond to your inquiries
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- Send order updates and (with your consent) promotional offers
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- Improve our website and services
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- Comply with legal obligations
3. Sharing Your Information
We may share your information with trusted third parties who help us operate our business, such as:
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- Payment processors and delivery partners
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- Website hosting and marketing service providers
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- Professional advisers (e.g., accountants, legal advisers)
We do not sell or rent your personal information to anyone.
4. Data Storage and Security
We take reasonable steps to keep your personal information safe through encryption, secure servers, and access controls. However, no online system is completely secure, and we cannot guarantee absolute protection.
5. Your Rights
You have the right to:
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- Access or correct your personal information
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- Opt out of marketing emails (just click “unsubscribe” in any email)
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- Request deletion of your information where legally possible
To make a request, contact us at hello@bindy.com.au.
6. Cookies
Our website uses cookies to enhance your browsing and shopping experience. You can choose to disable cookies through your browser settings, but some parts of our website may not function properly without them.
We also use Ezoic services to help display and manage ads. These services may use cookies and similar technologies to provide personalized or non-personalized ads. You can learn more about how Ezoic uses data by visiting Ezoic’s Privacy Policy.
7. Links to Other Websites
Our website may include links to third-party sites. We are not responsible for their privacy practices, so we recommend reviewing their privacy policies before providing any personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Bindy Pty Ltd
Email: hello@bindy.com.au
Address: 41 Young Street, Cremorne, NSW 2090
Phone: 0497 286 658
For privacy complaints, you can also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or call 1300 363 992.